Australia’s aged care system is undergoing significant changes, and older Australians are being given an important opportunity to influence how these reforms take shape. The Department of Health, Disability and Ageing is calling on seniors, their families, and carers to share their views through the Improving Aged Care in Australia Survey.
By providing feedback, you can help decision-makers understand how these reforms affect everyday lives and contribute to shaping the future of aged care in Australia.
Why Older Australians’ Feedback Matters
When it comes to aged care, no one understands the challenges better than the people living through them. Seniors and their families are uniquely positioned to provide insight into what is working and where improvements are still needed.
This survey is a chance to highlight:
- The real impact of reforms — whether changes are making access to aged care services easier or more complicated.
- Information access — where you go to learn about aged care updates, and whether those channels are clear and helpful.
- Practical concerns — including cost, availability of care, and the emotional impact of navigating the system.
Your voice helps bridge the gap between policy and lived experience. By participating, you’re not only speaking for yourself but also contributing to a stronger, fairer aged care system for all Australians.
About the Improving Aged Care in Australia Survey
The survey is designed to be quick and accessible, taking only 10–15 minutes to complete. It is completely anonymous, ensuring that participants can share honest and open feedback without concern.
Here are the key details:
- Open period: 4 August to 28 November 2025 (16 weeks).
- Format: Available online, or by requesting a printed copy and reply-paid envelope via email.
- Time commitment: 10–15 minutes.
Once the survey closes, results will be compiled and published on the Department of Health, Disability and Ageing website. For ongoing updates about aged care reforms and opportunities to contribute, you can also visit the department’s consultation hub.
This survey is specifically for older Australians, their families, and carers. If you work in the aged care sector, there will also be a dedicated Aged Care Reform Sector Pulse Survey available through the consultation hub.
Shaping the Future of Aged Care in Australia
The phrase “shaping the future of aged care in Australia” isn’t just about government policy—it’s about making sure that the aged care system reflects the needs, values, and dignity of the people it serves.
Participation in surveys like this has a long-lasting impact. Previous consultation rounds have influenced:
- Funding structures, ensuring more equitable support for those entering aged care.
- Service delivery models, helping to improve care quality and accessibility.
- Communication methods, making sure that important updates are easier for seniors and families to understand.
This is your chance to help direct these improvements and make sure the aged care system grows in a way that is compassionate, accessible, and sustainable.
How Families and Carers Benefit from Participating
Aged care is rarely a journey walked alone. Families and carers often play a central role in decision-making, navigating paperwork, and ensuring their loved ones receive proper care. By contributing to the survey, carers and family members can share their perspectives on:
- The level of support available when transitioning a loved one into aged care.
- How changes to aged care policy impact families financially and emotionally.
- What improvements are needed to make information clearer and processes smoother.
Including the voices of carers ensures that aged care reforms account not just for seniors themselves, but also for the network of people who support them.
A.S.A.G. and Your Aged Care Journey
At Australian Seniors Advantage Group (A.S.A.G.), we recognise that aged care decisions can feel overwhelming, especially when finances are involved. Our mission is to help older Australians live with comfort, dignity, and confidence, while giving families the peace of mind they deserve.
One of the biggest hurdles many seniors face when entering aged care is the cost of accommodation and associated fees. Selling the family home is often seen as the only solution—but it doesn’t have to be. With the A.S.A.G. Aged Care Solution, you may be able to unlock up to 50% of your home’s value (depending on your age) through a reverse mortgage. This option allows you to retain ownership of your home while freeing up funds to cover aged care costs.
It’s one of the few specialist aged care financial solutions available in Australia, and it could provide the support your family needs without added financial strain.
We are committed to helping you plan for the next chapter of your retirement with confidence. Learn more about our A.S.A.G. solutions and how we can help you live the life you’ve earned.
Final Thoughts
The Improving Aged Care in Australia Survey is more than just a feedback tool—it’s a way for older Australians, families, and carers to actively participate in shaping the future of aged care in Australia. By sharing your experiences and perspectives, you are helping to ensure that reforms deliver real, positive changes where they are most needed.
At A.S.A.G., we stand beside you on this journey, offering solutions that provide both financial security and peace of mind. Together, we can create a future for aged care that prioritises dignity, independence, and quality of life.
Disclaimer: This blog is for informational purposes only and does not constitute financial advice. Please consider your individual circumstances and seek professional advice before making financial decisions.